Privacy Policy

Introduction

This Privacy Policy Statement explains what personal data we collect about you and how we use it. We have put a lot of information in this notice to be as open and transparent as possible about our use of personal data. If you have any questions about our use of your personal data, please contact us.

Who are we?

We are Rupert Wood & Son Solicitors and we provide legal services. We are committed to protecting your personal data and respecting your privacy and it is important to us that you understand how and why we use your data. The data controller for all personal data collected is Lynn Hullock. We will implement appropriate data security measures for protecting the data from unauthorised access and loss.

What is Personal Data?

Personal data is information that relates to an identified or identifiable living individual. For example, this includes names, addresses, date of birth or more indirect information like post code, job title, age range, IP address of a person. This personal information is collected as part of our risk submission as required by the SRA. This personal data can also include financial information such as bank account details and identity verification evidence.

When do we collect your personal data, what personal data do we collect and how and why do we use it?

We collect personal data about you at different points including but not limited to:

  • When we correspond with you as a client or prospective client (correspondence passing between us)
  • When you visit our website (including traffic data)
  • When you contact us for legal services

Our firm may use information that we collect about you:

  • To deliver the products and services that you have requested (if you do not provide such information then this may limit our ability to do so)
  • To comply with our legal obligations
  • Manage our relationship with you
  • Seeking to prevent fraud and money laundering
  • Perform research about your interest in our services
  • Communicate with you by email mail, telephone or other mobile devices about our services
  • Verify your eligibility for credit services
  • Transfer personal information to 3rd parties for any legally permissible purpose in our sole discretion
  • Enforce our terms and conditions
  • To fulfil our legitimate interests of providing you with responsible advice and appropriate services

Disclosure of Personal Information to 3rd Parties

We may share your information with 3rd parties only in the ways as are herein described:

  • We may provide your information to any service providers who perform functions on your/our behalf
  • As required by law enforcement, government officials or other 3rd parties pursuant to a court order or other legal process as a requirement applicable to our firm or when we believe in our sole discretion that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity such as money laundering or to investigate violations of our agreement or the firms policies and
  • Other 3rd parties with your consent or direction to do so
  • We will ensure that appropriate data processing agreements are in place where appropriate

Our use of Cookies and Links

Our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. We also may use cookies to offer you products and services. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.

We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorised by our Company may have links leading to our site. Our Company cannot control these links and we are not responsible for any content appearing on these sites. Since our website does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.

Our retention of your Personal Information

We will retain any personal information only for as long as is necessary to fulfil the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Access to and Updating of your Personal Information

Reasonable access to your personal information may be provided at no cost upon request made to our firm at the contact information provided below. If access cannot be provided within that time frame, our firm will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

Your Data Protection Rights

You have specific rights in respect of the personal information that we process about you. If you seek to exercise your rights we will explain whether or not the right applies to you. Please be aware that if your request is manifestly unfounded or excessive we may refuse to deal with it or charge a reasonable fee.

Your rights include

  • The right of access to the personal data we hold about you
  • The right to rectify and or correct your personal data where it is inaccurate or incomplete
  • The right to delete your personal data but only in specific circumstances such as where the personal data is no longer necessary for the purposes for which it was collected
  • The right to data portability such as the right to receive, move, copy or transfer your personal data to another controller during the processing of such data with consent or on contract and the processing is carried out by automatic means
  • The right to restrict processing in specific circumstances such as when we are reviewing its accuracy or completeness of data or when considering if a request for erasure is valid
  • The right to object to processing in cases where processing is not based upon our legitimate interests or where processing is for direct marketing purposes

Changes to our Privacy Statement

This Privacy Notice is subject to change. It was last updated 31.05.2018. If we make changes to this Privacy Notice, we will update the date it was last changed.

Contacting us

If you have any questions about this Privacy Statement, our practices or have any concerns please contact our Privacy Officer, Lynn Hullock at:

Rupert Wood & Son Solicitors
60-66 Wellington Road
Ashton-Under-Lyne
Lancashire
OL6 6DE
lynn@rupertwood.co.uk
01613309121